As a Customer Enrollment Representative, you’ll play a key role in helping our clients expand their customer base by engaging face-to-face with individuals, educating them on telecommunications services, and guiding them through the enrollment process. This is an opportunity to act as the face of the brands we represent by engaging directly with customers, understanding their needs, and helping them make informed decisions about the services that best fit their lifestyle. The Customer Enrollment Representative role combines sales, communication, and service, ideal for someone who is professional, personable, and eager to learn.

Success in this Customer Enrollment Representative role depends on your ability to create positive first impressions, earn trust through clear communication, and guide individuals through the enrollment process with confidence and professionalism. Whether you’re answering questions, offering tailored solutions, or explaining product benefits, your ability to connect on a personal level will be key to driving results. We’re looking for Customer Enrollment Representatives who are energized by fast-paced environments, take initiative, and are naturally good with people. As the first point of contact between our clients and potential customers, you will be expected to represent our partners with integrity and professionalism.

Customer Enrollment Representative Day-to-Day:

Interact directly with customers face-to-face to introduce and enroll them in telecommunications services
Clearly explain product offerings and match services to individual needs and preferences
Provide a high level of customer care while driving new customer acquisitions
Maintain accurate records of interactions, enrollments, and follow-up activity
Collaborate with fellow Customer Enrollment Representatives to improve customer outreach strategies and enrollment success
Meet or exceed enrollment goals and daily activity benchmarks
Participate in team meetings and ongoing training to refine product knowledge and selling techniques

Customer Enrollment Representative Requirements:

Excellent interpersonal and communication skills
A professional, friendly, and approachable demeanor
Strong problem-solving abilities and a willingness to learn quickly
Comfort working in a face-to-face, customer-focused sales environment
Self-motivated, organized, and goal-oriented
Ability to receive and apply feedback in real time
High school diploma or equivalent (required)

Job Type: Full-time

Pay: $50,000.00 - $55,331.00 per year

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

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Customer Enrollment Representative