Description

Position at NCARB

Job Title:

Product Manager

Department:

Information System

Reports To:

Group Product Manager

FLSA Status:

Exempt

Salary Range: Minimum: $112,724 Mid-point: $140,971, Max: $169,143

Salary is dependent upon experience*

Work Location

Washington DC Metro Area - HYBRID ( 2 days in-office)

About NCARB

The National Council of Architectural Registration Boards (NCARB) is a nonprofit organization made up of the architectural licensing boards of 55 U.S. states and territories. NCARB, in collaboration with licensing boards, facilitates the licensure and credentialing of architects to protect the health, safety, and welfare of the public. Learn more about NCARB and how we achieve our mission by clicking here.

About NCARB And Lineup

The National Council of Architectural Registration Boards (NCARB) supports the licensing and credentialing of architects across the United States. Lineup, a subsidiary of NCARB, is an innovative SaaS platform designed to streamline volunteer and team management for organizations committed to diversity, equity, and inclusion.

Position Description

NCARB is seeking an experienced and user-focused Product Manager to join our Information Systems team. As Product Manager, you will lead the ongoing development and growth of Lineup Management, LLC, working closely with a small team of developers, as well as sales and client management teams, to deliver intuitive, impactful solutions that advance Lineup’s mission and drive business growth. The ideal candidate combines strong product management expertise with a deep understanding of user experience design and a passion for building products.

Open

Consult with and keep the supervisor informed on the status of all projects
Build coalitions internally and externally (with peers, team members, Member Boards, volunteers, collateral, and associated organizations, etc.) to share best practices and achieve common goals
Facilitate cooperation and teamwork throughout the organization
Communicate and operate in an open manner so that information and actions are clear and visible.

Responsive

Embrace ownership and take responsibility for the outcomes
Follow through on commitments. Be open to feedback and flexible to changing needs, priorities, and resources
Participate in outreach events as needed

Restless

Treat customers and colleagues in a fair and equitable manner
Reinforce organizational branding throughout the Council
Consistently exercise sound judgment; and, professional, expert, courteous, respectful, and responsive service to internal and external stakeholders

Essential Duties And Responsibilities

Assist the AVP of Product in developing and executing the product strategy, ensuring that it aligns with the Council’s mission, vision, and goals.
Product Ownership: Own the full product lifecycle for Lineup, from ideation and strategy to launch and continuous improvement.
Cross-Functional Leadership: Collaborate with engineering, sales, and client management teams to align on product vision, roadmap, and delivery. Communicate with stakeholders, senior leadership, and team members on product updates, timelines, and progress to ensure that product plans align with business goals and expectations.
User Experience: Champion user-centered design by conducting user research, synthesizing feedback, and ensuring the platform delivers a seamless, engaging experience. This includes creating designs for new features and product enhancements.
Agile Development: Lead agile ceremonies, write stories, prioritize the product backlog, and ensure timely, high-quality releases.
Stakeholder Engagement: Gather requirements and feedback from internal and external stakeholders, translating insights into actionable product enhancements.
Market Analysis: Monitor industry trends, competitor offerings, and customer needs to inform product strategy and maintain Lineup’s competitive edge.
Sales & Client Support: Partner with sales and client management to develop go-to-market strategies, support onboarding, and drive customer success. Develop and maintain product documentation, such as product requirements, user guides, and release notes.
Metrics & Reporting: Define and track key performance indicators (KPIs) to measure product success and inform decision-making.
Diversity & Inclusion: Advocate for inclusive product design and volunteer management practices that support NCARB’s mission.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BS/BA degree or equivalent experience required.
3+ years of product management experience, ideally with SaaS platforms or B2B products.
Demonstrated expertise in user experience (UX) design, including user research, prototyping, and usability testing.
Experience owning/driving roadmap strategy and definition.
Technical depth that enables you to communicate with our development teams and discuss and respond to impacts and tradeoffs. Understanding of frontend web frameworks such as Angular or React a plus.
Proven track record of managing entire product life cycle.
Excellent communication skills are a must. This role interfaces with engineers, marketing, sales, QA, stakeholders, and senior leadership. You will be expected to communicate effectively at all levels.
Strong analytical and problem-solving skills.
Experience working in an Agile team (Scrum, Lean, Kanban).
Understanding of database architecture (including SQL) a plus.
Ability to work independently, and multi-task with minimal supervision

Benefits

NCARB's employees enjoy a comprehensive set of benefits that include strong support for health and wellness, some nice perks, and professional development.

Some highlights include:

Competitive pay
Medical, vision, and dental Benefits
Paid parental leave
Life and disability insurance
401k
Tuition assistance
All-staff outings and retreats
Full access to LinkedIn Learning, supporting self-directed/curated professional development

National Council of Architectural Registration Boards (NCARB) jobs

Product Manager

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