Navy Mutual is seeking a strategic thinker with a passion for turning business needs into smart, scalable solutions. Come join our dynamic Solutions & Technology team as a Business Analyst II and help shape the future of our operational and financial systems.

As a Business Analyst II, you’ll be the vital link between business objectives and technology solutions. You’ll work cross-functionally with stakeholders across the organization to gather requirements, manage Agile project artifacts, support system implementations, and drive process improvements. This is a hands-on role where your analytical mindset and communication skills will directly impact the success of key initiatives.

What You’ll Do

Requirements & Documentation

Collaborate with stakeholders to define project scope and success metrics
Translate business needs into clear, actionable user stories and requirements
Maintain documentation in tools like Confluence, Jira, and SharePoint

Agile Project Management

Create and manage JIRA artifacts (Epics, Stories, Tasks, Bugs)
Lead Agile ceremonies: stand-ups, grooming, sprint planning
Refine backlog items to reflect evolving priorities

Stakeholder Collaboration

Act as a liaison between business and technical teams
Support QA teams in defect resolution and testing
Troubleshoot and escalate user-reported issues

Project Execution

Manage small to mid-sized projects from design to post-implementation
Analyze workflows and propose process improvements
Maintain project timelines using Jira and Advanced Roadmaps

System & Application Support

Provide functional support for business applications
Identify trends in user issues and recommend solutions
Serve as technical and functional lead for designated systems

Training & Documentation

Create user guides and training materials
Maintain system documentation and business rules

Governance & Compliance

Track time and ensure adherence to project governance standards

What You Bring

Bachelor’s degree in Business Administration, Information Systems, or related field
3+ years of experience in business analysis or a related role
Industry experience in Life Insurance, Annuities, or Financial Services
Strong knowledge of Agile methodologies and SDLC
Proficiency in Jira, Confluence, Microsoft Office Suite
Experience with systems like Salesforce, Sureify, iPipeline, Calcfocus, or Mulesoft (preferred)
Excellent communication, critical thinking, and organizational skills
Ability to create training materials and deliver user training

Why Join Us?

Work on impactful projects that align with strategic goals
Collaborate with a supportive, cross-functional team
Grow your career in a forward-thinking, tech-driven environment
Enjoy a culture that values innovation, integrity, and continuous improvement

Navy Mutual Aid Association

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Business Analyst II