Lumina Healthcare has an exciting opportunity for a Full-Time Dental Appointment Scheduler to work at our office in Los Angeles, CA. Qualified candidates will manage communication between patients, family members, care providers, and other health care institutions. Their duties include scheduling appointments, verifying insurance, and discussing patient treatment plans.

Qualifications

One year of experience in a dental setting.

Duties

Answer patient calls, emails, and questions, including finding insurance estimates
Confidentially manage patient accounts
Perform analytical and data entry tasks
Schedule patient visits and answer pre-visit questions, including billing
Ensure compliance with professional standards and regulatory requirements
Provide patient consultations and recommended treatments
Discuss the cost of service, insurance coverage, and payment options with the patient
Work as a team player to ensure each patient receives the best service possible
Get prior authorizations for procedures
Scan documents into patient account
Assist care team with setting goals for quality assurance and best practices
Provide community resources and referrals for continuing care
Manage, handle and review relevant paperwork
Provide administrative support to clinical staff
Insurance verification and frequencies with various entities.

Skills/Experience/Licensure Requirements

Excellent communication and customer service skills
Familiar with basic computer usage required for online training, patient record access and email.

Company

Our experienced Dentists and Podiatrists perform rounds in Skilled Nursing Facilities, providing dental care to residents of post-acute rehab settings, nursing homes, skilled nursing facilities, assisted living facilities, and long-term acute care hospitals.

Physical/Mental Demands And Work Environment

Frequent standing, walking, and, sitting required for extended periods of time
Frequent bending and reaching
Able to lift and carry 15 pounds without accommodation

Lumina HealthCare

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Dental Appointment Scheduler