Connection is like magic — it gives people community, a sense of belonging. And for brands, it generates loyalty. We're reinventing how brands and fans connect, bridging the online-to-real-life gap by delivering delightful experiences on-demand. From ideation and sourcing to logistics and customer service, we partner with brands to turn consumers into fans.

We are seeking an experienced Project Manager to lead and execute key client projects while maintaining strong client relationships. In this role, you will coordinate people, processes, and materials to ensure timely delivery of projects that meet desired results. You will be responsible for all aspects of project coordination, timeline management, and execution. Key responsibilities include developing detailed project plans, ensuring resource availability and allocation, and delivering projects on time, within budget and scope. Strong communication skills, multitasking abilities, teamwork, and problem-solving aptitude are essential. This position is based in our Lexington, Kentucky office.

On any given day, you might:

Manage cross-functional teams (sales, logistics, procurement, engineering, legal, finance) to evolve creative concepts into clear sets of deliverables
Define the scope of projects (budget, goals, deliverables, and schedule)
Serve as primary client contact, defining the project vision and managing expectations
Play a dual role of client advocate and Fooji team advocate
Keep projects on track through clear task lists, issue tracking, status reports, and meeting notes
Lead meetings and conference calls, and effectively set up the presentation of creative work
Communicate project issues and resolution to the client and internal team
Share bugs/suggestions for internal software improvements with our engineering team
Act as a liaison between Fooji teams (e.g. sales/engineering, engineering/customer service, sales/logistics, logistics/customer service)
Help onboard new clients and conduct regular check-ins and debriefs
Own client relationships from start to finish to best understand and execute against their specific needs

Requirements

The ideal person

Must have experience using project management software to develop project plans (Asana, Basecamp, Trello)
Has managed project budgets over $100,000
Has had Project Management experience in Social Media campaigns and platforms
Have a flexible attitude toward evolving responsibilities and environments
Experience being the point person for clients
Must have outstanding written and verbal communication skills
A master at problem solving
Experience in diving into new software and platforms
Isn't phone-phobic
Strong software technology understanding
An inclination to be a curious and self-driven learner
Must be able to work a flexible schedule (we do have evening and weekend campaigns at times)

You bring

3-5 years Project Management experience
Strong software technology understanding (NOT writing code)
Creative problem solving
Bachelor's degree or equivalent
Bonus points
If you have PMP certification
If you have B2B experience
If you have experience utilizing proprietary software

Benefits

Health, Vision, and Dental Insurance; 100% covered for employee; 40% for dependents
Unlimited PTO and sick days
Company paid Life insurance
Company paid LTD insurance
Flexible schedule
401k

Fooji

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